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Troubleshooting

From UamWiki

Uru Age Manager

Error: Unable to set the date of UruAgeManager.pak

One of the Python files is newer than UruAgeManager.pak, which will result in UruAgeManager not working. Furthermore, UruAgeManager was unable to set the "modified" date. Make sure that Uru is not running. If it still gives the message, try using the free AnteDator software, and setting the date on UruAgeManager to being newer. You can download AnteDator here: http://www.snapfiles.com/get/antedator.html.

Error Installing

If you get the message:
Main file updating failed, operation cancelled!
Main file Data integrity (CRC) error.
Then your python.pak file has probably been modified(perhaps by a Flymode patch). You can try restoring the python.pak file, if you made a backup of the Python folder when you installed Flymode. UruAgeManager should then install. I haven't tested it yet, but you should be able to install Flymode again, afterwards.

I simply copied my backup of the original python.pak file with the name UruAgeManager.pak into the Python folder and was able to install UruAgeManager without any problems. I did not need to touch my current python.pak file which has the Flymode patch applied. --Marck

Error Installing

If it tells you that you have the wrong folder:

  1. Did you copy python.pak to UruAgeManager.pak in the same folder before installing?
  2. Did you choose the main folder for Pots or Complete Chronicles?
  3. if you still have problems, then it may be than Windows is hiding the .pak part, so when you rename it, you're really renaming it UruAgeManager.pak.pak . Try renaming it as just UruAgeManager, and seeing if that works.

UAM says that UruAgeManager.dat, python\UruAgemanager.pak, or avi\UruAgemanager.avi is missing

Look to see if those 3 files are indeed missing. If they aren't, then restarting your computer seems to fix the problem.

Program Freezes When Downloading

It isn't frozen, it's downloading. Check your internet activity, if you want to know if it is still active.

(if it actually is frozen (the internet activity is at 0%), go to the Age Manager and press alt+F4 to force quit)

It may also be waiting in a queue in the server. So you should give it some time. The program has never "actually" frozen on me.

Error: Problem downloading file: whatever.sum

You probably canceled a download part way through, and tried to download again. However, the .sum file can't be downloaded again, since it is read-only. You have to manually delete the .sum file from your /dat folder.

General Things to Try

  • Make sure you have the most recent version.
  • Make sure you have the latest Age list(By clicking the "update." button).
  • Try deleting UruAgeManager.ini
  • Try going to the advanced tab, and clicking "Recalculate versions and corruption info"
  • If you can't use the Update function, or the program won't even let you get that far, try manually downloading UruAgeManager.dat from UruAgeManager.
  • Try installing a fresh copy of Uru Age Manager (Note: I've never had to do this.)


If you want to get a good feeling for what is going on, these files are text:

  1. UruAgeManager.dat contains data on all registered Ages. This is what is updated if you click on "update".
  2. UruAgeManager.ini contains local information, like detected versions. It can be safely deleted, when the program isn't running.
  3. UruAgeManager.int is the only file that Uru will look at. It contains information on Filenames and Spawnpoints and Text.